At The Case Verse, we are committed to delivering your orders quickly and safely. Please review our shipping policy before placing an order.

1. Processing Time

• Orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Locations

• We currently ship only within the United States.

• We do not offer international shipping at this time.

3. Shipping Methods & Delivery Time

• Standard shipping within the U.S. takes approximately 5–10 business days.

• Delivery times may vary depending on your location and courier services.

4. Shipping Costs

• Free standard shipping is available on all orders.

• Any expedited shipping options (if available) will be shown at checkout with additional charges.

5. Order Tracking

• Once your order has shipped, you will receive a confirmation email with tracking details.

• Tracking information may take 24–48 hours to update after shipment.

6. Incorrect Address & Delivery Issues

• Customers are responsible for providing accurate and complete shipping addresses.

• We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

• If an order is returned due to incorrect details, the customer may be responsible for reshipping fees.

7. Delays & Lost Packages

• While we make every effort to deliver on time, delays may occur due to courier issues or unforeseen circumstances.

• If your package is lost in transit, please contact us and we will work with the courier to resolve the issue.

8. Contact Us

If you have any questions regarding shipping, please reach out to us: